Shipping & Returns

📦 Shipping Information

• Processing Time: Orders are processed within 1–3 business days.
• Standard Shipping: 7–20 business days depending on your location.
• Tracked Shipping: Every order comes with a tracking number so you can follow your package every step of the way.
• Free Shipping: Available on qualifying orders. Check individual product pages for details.

Once your order ships, you'll receive a confirmation email with your tracking details. Please allow 2–5 days for tracking information to update after dispatch.

↩️ Returns & Refunds

• Return Window: You have 30 days from delivery to request a return.
• Condition: Items must be unused and in original packaging.
• Damaged or Wrong Items: If your order arrives damaged or incorrect, contact us within 7 days and we'll send a replacement or full refund — no questions asked.
• Refund Processing: Approved refunds are processed within 5–10 business days back to your original payment method.

💬 Contact Us

Have a question about your order? We respond within 24 hours.

📧 Email: ebikaboweihill95@gmail.com

At Ominiexpress, your satisfaction is our priority. We stand behind every product we sell. 🛡️